Privacy Policy

This Privacy Policy is a placeholder pending finalized copy from the business owner. The site does not collect personal data beyond what is voluntarily submitted via the contact form.

Information We Collect

When you submit the contact form on this site, we collect the name, phone number, email address, requested service, and any details you choose to share about your HVAC issue. We may also collect basic technical data (the page you submitted from, your browser's user agent, and a hashed approximation of your IP address) to help reduce spam.

How We Use This Information

We use the information you submit to respond to your inquiry, schedule service, and follow up after the work is complete. We do not sell, rent, or trade your personal information to third parties.

Service Providers

We use trusted third-party services to deliver our website and respond to inquiries:

• Email delivery via Resend, which forwards your form submission to Lou directly.
• Lead management via Housecall Pro, our scheduling and customer-management platform.
• Database hosting via Supabase, where contact form submissions are recorded for follow-up.
• Hosting and analytics via Netlify and Umami; basic, anonymized analytics about page visits help us improve the site.

Cookies

This site uses minimal, privacy-friendly analytics that do not require cookie consent banners. We do not use advertising cookies or third-party trackers.

Your Rights

You can request that we delete the personal information you've submitted by emailing lousheatingcooling@icloud.com. We'll respond within a reasonable time.

Contact

Questions about this Privacy Policy? Call (303) 949-8584 or email lousheatingcooling@icloud.com.